Species that
adapt survive, according to Charles Darwin -- and not even necessarily those
that rely on strength. Strategies and platforms are evolving in the digital
age, and consumers are engaging brands on channels that didn't exist a few
years ago.
The
modern marketer must be extremely agile. But while change spawns creativity,
the goals of marketing remain constant. An employer hires a marketer to
communicate the right message at various stages of the funnel, raise brand
awareness and loyalty, drive traffic and customer engagement, and implement
methods that lead to conversions and sales.
Here
are key trends in marketing to prepare for in the coming year:
The Talent Gap
The talent gap in digital
marketing is the root cause of unsuccessful campaigns. It results in
inappropriate budgets, misinterpretation of data and ad spending on techniques
that no longer work. Classically-trained marketers can help their brands rise
above the noise by acquiring new digital skills. And younger, less-experienced
practitioners can improve their contributions by learning the basics of
marketing so they can apply core principles in creative ways.
Expect
more companies to find the right balance between employing generalists and
specialists -- and more importantly, expect companies to increase training in digital
marketing for both. To maximize the impact of budgets, practitioners
can hone their skills in growing areas such as content marketing, analytics,
mobile, social marketing, programmatic, SEO,
in-store marketing, location targeting, personalization/customization and
omnichannel integration.
There are
online providers that offer authoritative certifications in digital marketing.
To attract and retain talent, HR managers may have to customize compensation
for personnel who consistently deliver high ROI in a digital world.
Social
Marketing
Social
marketing is typically considered a low cost, high ROI approach. One emerging
tactic is to promote stories on Facebook's
News Feed as a way to gain favorable coverage. This approach often involves
circumventing publishers and going directly to social sites to gain exposure.
Another
method is to give social users offers (such as discounts and/or cash) to
promote the brand's products and services. For example, a restaurant could give
a 10% discount if customers share photos of their dining experience on social
media. The key is to find new mediums that deliver more awareness and traffic,
and not to rely on conventional outlets such as news sites.
Video
Marketing
In 2014, a YouTube
vlogger installed
a Go-Pro camera on his dog's back to better understand how his pet behaves
when the owner leaves the house. Audiences, too, got extremely curious and the
video went viral. Pet food companies should consider that it's not necessarily
big budgets that win the day, but rather great ideas that can require low
production costs. Think again of Charles Darwin: Survival goes to those who
adapt, not necessarily to those who rely on strength.
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Expect
more businesses to hire marketers who can leverage social networks in savvy
ways — people who understand the psychology behind what motivates audiences to
watch video content on their devices. Brands would be prudent to close the
talent gap in this key area. According to OMI, skills are most often missing in
social media (27%), analytics (37%), mobile (29%) and content marketing (27%).
In-Store
Marketing
It takes
a talented staff to pull off an effective in-store marketing campaign because
it requires combined skills in brick-and-mortar promotions, analytics, mobile,
location technology and classic marketing.
Here's an
example. You walk through the aisle of a retail store and you receive
notifications on your smartphone regarding what items are on sale. You also
receive digital coupons, airline miles or other offers to entice more
purchases. Mobile in-store updates are intended to increase a shopper's
awareness of current promotions as well as increase the amount of time a
shopper spends inside the store. These notifications also suggest products
based on your purchase history.
Nearly three-fourths of millennials say
they're willing to receive location-based mobile alerts, according to Digital
Marketing Institute, and according to ANA, shopper marketing is
expected to increase
to $18.6 billion by 2020.
The
Takeaway
The
age-old practice of marketing requires people who know what they're doing. The
modern marketer must be willing to experiment, change gears and if needed, defy
convention. While today's digital
ecosystem features new tech and innovation, top talent remains key to getting
ROI. Programmatic requires manual intervention in order to find the right
parameters, analytics need sound interpretation, location-based promotions need
the right offers at the right time, video marketing needs a solid understanding
of the audience — and so on.
Social
and video marketing, analytics, native ads, programmatic, in-store mobile
offers, content marketing and other digital
techniques are all changing the profession, but the basis for long-term
success is unchanged: Human marketers must be determined to adapt.
Ref : https://www.forbes.com/sites/forbescommunicationscouncil/2017/09/06/key-digital-marketing-trends-to-prepare-for-in-2017-2018/#7c3b514f5d1b
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